Reviewed · LONDON EYE TICKETS
London Eye Fast-Track Ticket with Hop-On Hop-Off Tour and River Cruise
The best part of this London package is that it joins three classic city views in one ticket: an open-top bus ride, the London Eye, and a Thames River Cruise. You can use the bus to get your bearings, then trade street-level traffic for a high view over Westminster and the river.
I like the wide central London coverage and the fast-track London Eye ticket. The bus reaches Trafalgar Square, St. Paul’s Cathedral, the Tower of London, Regent Street, and Victoria, while the Eye gives you a clear look toward Buckingham Palace and much of the city.
The main catch is paperwork. You may need to visit a Big Bus representative first to exchange or activate tickets for the Eye and cruise, and the booking number on your confirmation may not be the same number needed for the attraction tickets or app.
Key points to know before you book

- Three major sightseeing options in one package: Use the bus, London Eye, and Thames River Cruise together or spread them across your pass period.
- A 24 or 48-hour bus pass: The bus ticket lasts longer than the approximate two-hour duration shown for the overall experience.
- Fast-track access to the London Eye: This can save useful time, especially during hot or crowded periods.
- Recorded commentary in five languages: Earphones are supplied, giving you information while you ride.
- Central stops near major sights: The route includes Marble Arch, Trafalgar Square, Westminster Bridge, Covent Garden, St. Paul’s, and the Tower.
- Ticket instructions need care: Confirm how to collect or activate every part of the package before setting off.
What this $59 London package really gives you

At $59, this is not simply a short bus ride. You are paying for a 24 or 48-hour Big Bus pass, a London Eye fast-track ticket, and a Thames River Cruise. That combination can be good value if you want the city’s best-known overview without arranging each part separately.
The value depends on how you use it. If you ride the bus only briefly, skip the cruise, and spend little time at the stops, the price looks less attractive. If you use the bus for transport and sightseeing, then add the Eye and cruise, the package does more work for your money.
The experience is especially useful for a first visit or a short stay. London is spread out, and the bus links areas that are not always convenient to cover on foot in one day. You can also use it as a simple introduction before deciding which neighborhoods deserve more time.
The advertised duration is approximately two hours, but that does not describe the full usefulness of the package. The bus pass is valid for either 24 or 48 hours, so read the booking details carefully and confirm which duration you are receiving.
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Start with the bus to get your London bearings

The open-top Big Bus is the practical backbone of this package. You can ride through central London, listen to recorded commentary in five languages, and get off near sights that interest you. Complimentary earphones are provided.
The route covers the main sightseeing core rather than every corner of the city. That is a strength if your time is limited. You will see grand streets, royal landmarks, famous squares, major churches, and the Tower area without building every connection yourself.
The bus is not a substitute for walking. Traffic can slow the ride, and several stops are mainly useful as starting points for exploring on foot. Think of the bus as a moving introduction and a convenient link between districts.
Crowding is the largest practical concern. At busy times, buses may be packed, with standing room only. Arrive early when you can, and do not assume the next bus will have a spare seat. Service is described as frequent, but the actual pace still depends on London traffic.
The recorded commentary is helpful for basic orientation, though it may not satisfy you if you want detailed historical explanation at every landmark. Some of the commentary has a light, playful tone. I would treat it as background information, then use your time off the bus for a closer look.
Marble Arch, Mayfair, and Park Lane
The route begins around Marble Arch, with stops at Speakers’ Corner and the top of Park Lane. These are useful places to enter the bus system and begin a west-to-central London ride.
Marble Arch gives you a sense of London’s grand scale. Park Lane borders Hyde Park and connects naturally with Mayfair, one of the city’s most famous central districts. You can ride here for the broad street views, then continue toward Regent Street.
The drawback is that these stops are not the strongest part of the package if your priority is historic architecture. They are more useful as a starting point than as the main reason to hop off.
Regent Street, Piccadilly, and Pall Mall

The bus continues through Regent Street, Piccadilly, and Pall Mall East. This is one of the most enjoyable stretches for seeing central London from the upper deck.
Regent Street is known for its sweeping curve and formal buildings. Piccadilly brings you close to the busy heart of the West End, while Pall Mall leads toward Trafalgar Square and the ceremonial streets around St. James’s.
You can use these stops to break up the ride with a short walk. Keep your plans flexible, since the most appealing stop may not be the one where you first intended to get off.
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Trafalgar Square and the National Gallery

Stop Z near the National Gallery at Trafalgar Square is one of the package’s most useful locations. From here, you are close to the square itself and within easy reach of the National Gallery.
This is a good place to pause the bus portion and explore at street level. Trafalgar Square gives you one of London’s clearest public views, with the National Gallery at one end and major roads leading toward Westminster, Piccadilly, and Covent Garden.
The bus stop is practical, but the square can be crowded and noisy. If you want photographs or a calmer look at the architecture, give yourself time rather than treating it as a quick hop-on, hop-off stop.
The London Eye and Westminster Bridge

The London Eye stop is at Westminster Bridge by the lion statue. This location is convenient because it puts you beside the river and close to the Eye’s entrance.
The Eye is the package’s headline attraction. From the capsules, you get high views across central London, including Buckingham Palace and a broad sweep of the city. Clear conditions make the ride much more rewarding, but even on less perfect days, the height gives you a useful sense of how London fits together.
Fast-track entry is a real benefit here. The attraction is popular, and saving time in a queue matters when you are also trying to fit in a bus route and river cruise. Still, fast-track does not make the booking step irrelevant. Several ticket problems have occurred when the attraction code did not scan or when the wrong booking number was presented.
For that reason, check your Eye instructions before arriving. If the bus team must issue or activate the attraction ticket, do that first. Keep every confirmation number available on your phone, and ask staff to clarify which code belongs to the Eye.
Covent Garden and No. 1 Aldwych

The Covent Garden stop is outside No. 1 Aldwych. This is a handy point for reaching the West End, Covent Garden, and nearby theater streets.
Covent Garden is a good place to leave the bus for atmosphere, shopping, and a walk through central streets. The bus itself cannot show you the small lanes and arcades that make this part of London interesting, so plan to get off if you want more than a passing view.
The stop also works well as a pause between the Eye and the eastern part of the route. Do not cram too many attractions into one short stop, though. London’s central districts look close on a map, but crowds and traffic can make the distances take longer than expected.
St. Paul’s Cathedral and the Tower of London

Stop 14 is opposite St. Paul’s Cathedral, near a McDonald’s. The location is easy to identify, and St. Paul’s is one of the most important stops on the route.
You can admire the dome from outside or use the stop as a base for a longer visit. The package does not include entry to St. Paul’s, so budget separately if you want to go inside.
The bus then reaches the Tower of London at Stop TA near Tower Hill, a Transport for London bus stop. This is another strong hop-off point. The Tower area brings together the fortress, the river, and views toward Tower Bridge.
Again, admission to the Tower is not listed as included. The bus gets you close, but you need extra time and a separate ticket for an interior visit. If you plan to see both St. Paul’s and the Tower, the 48-hour option gives you more breathing room than trying to force them into one rushed day.
The Thames River Cruise adds a different view
The river cruise is included, but the boarding and drop-off details are not always clear at first glance. The cruise is described in the package as a Thames River Cruise, and the practical advice is simple: ask a Big Bus staff member to confirm the pier and direction before you leave the bus.
The cruise gives you a view that the road route cannot. London’s riverfront landmarks make more sense from the water, and the ride offers a welcome change after sitting in traffic. It is also a pleasant way to connect sightseeing areas without another bus loop.
Do not assume the cruise is a round trip. The package information does not clearly spell out the boarding and return arrangement, and some bookings describe it as one-way. Confirm where you will get off before boarding so you can plan the rest of your day.
This is one part of the package where staff assistance matters. Big Bus employees at various stops have been helpful with directions, but it is still best to ask before you set out, not after you reach the river.
Ticket handling is the make-or-break detail
The biggest weakness is not the sights. It is the way the combined ticket can work in practice.
Your mobile confirmation may contain a Viator booking number, while the London Eye, Big Bus app, or attraction desk may require a different reference. A ticket may need to be exchanged on the bus before you can use the cruise or Eye entry. If you do not know this, the first hour can become a frustrating search for the right code.
I recommend beginning at a Big Bus stop with staff present. Show the complete mobile ticket and ask three direct questions:
- Where do I activate the 24 or 48-hour bus pass?
- Which code is valid for the London Eye?
- Where and in which direction does the Thames cruise operate?
Do this before boarding for a long ride. A few minutes of checking can prevent a wasted trip to the river or Eye entrance.
There have also been reports of reservations not appearing in the operator’s system and of London Eye codes failing to scan. These problems are not guaranteed to happen, but they are serious enough to justify carrying your confirmation details and allowing extra time.
Accessibility, transport, and basic comfort
The experience does not include hotel pickup. You are responsible for reaching the route and attraction stops using public transport or your own arrangements.
The tour is near public transportation, and most people can participate. Service animals are allowed. One wheelchair user received helpful assistance from staff, which is encouraging, but the supplied information does not give full details about vehicle capacity, boarding procedures, or access at every stop.
Ask staff directly if you need specific accessibility support. This matters because the package combines buses, a river boat, and the London Eye, and each part may have different procedures.
Food and drinks are not included. Plan a meal stop rather than expecting refreshments as part of the ticket.
Who will get the most from this package
I would recommend it most strongly to first-time visitors, families, and anyone with only a day or two for central London. The bus gives you a quick map of the city, the Eye supplies the big overview, and the cruise changes the pace.
It also suits people who prefer not to plan every tube connection. You can hop off near the sights that interest you, then return to the route when you are ready.
It is less suitable if you want a quiet, highly detailed guided tour or a tightly timed itinerary. Crowded buses, traffic, and unclear attraction instructions can make the day feel less controlled. Independent visitors who already know London may get better value from separate attraction tickets and public transport.
Choose 48 hours if you want to visit St. Paul’s, the Tower area, Covent Garden, and Westminster without racing. Choose 24 hours if you mainly want a city overview with the Eye and cruise added.
Should you book the London Eye and Big Bus combination?
Book it if you want London’s major postcard views in one purchase and you value convenience over perfect scheduling. The strongest parts are the broad central route, the high views from the Eye, and the useful change of perspective from the Thames.
Before paying, decide if you will really use the bus pass for 24 or 48 hours. Then plan to activate every element at a Big Bus stop, confirm the correct ticket numbers, and ask about the cruise boarding point.
At $59, the package is a reasonable choice for a short first visit, especially when fast-track access saves time. It is not a carefree all-in-one ticket, but with a little preparation, it can give you a productive and enjoyable introduction to London.
FAQ
How much does the experience cost?
The listed price is $59.
How long does the experience last?
The overall experience is listed as approximately two hours, but the hop-on, hop-off bus pass is valid for either 24 or 48 hours.
Is the hop-on, hop-off bus ticket included?
Yes. The package includes an open-top Big Bus sightseeing pass valid for 24 or 48 hours.
Is fast-track entry to the London Eye included?
Yes. A guaranteed fast-track entry ticket to the London Eye is included.
Is the Thames River Cruise included?
Yes. The package includes a Thames River Cruise.
Which languages are available for the bus commentary?
Recorded commentary is available in five languages.
Are earphones provided?
Yes. Complimentary earphones are included.
Is hotel pickup included?
No. Hotel pickup is not included.
Are food and drinks included?
No. Food and drinks are not included.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations made within 24 hours are not refunded, and changes within that period are not accepted.
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